How Can I Contact the Customer Service Team at iolo? In cases where you have ordered with a credit card, you can expect your refund to be credited back to your card within six weeks of finalizing your return. Refunds are often sent directly to your bank account.
Please note that it may take up to two months to receive your money back. Upon contacting customer service, you will usually be asked to provide the main reason that you are returning your order. In order to initiate your refund request, you must contact Iolo customer service by telephone, email, or fax within the appropriate window. You have one month, starting from the time that you purchase your software license, to request a full refund for your order if you decide that don't want to keep your software. Iolo offers a very flexible refund policy on all software downloads. These codes tend to get released during major holidays, so make sure to check back their website throughout the year.
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